Why buy from us?

Finding the perfect fireplace for your home can be hard work. But here’s the good news – we’re here to guide you through the process, 7 days a week.

The team at Crackle Fireplaces is a small group of people who are genuinely passionate about our products and our customers. We want to build a long-term relationship with each and every person reading this message.

Here’s what we promise to deliver: outstanding customer service, a cutting-edge online purchase experience, and a hand-selected range of the best products on the market.

We want this to be the best online shopping experience of your life. Any less, and we’ve failed.

Our Story

Buying a fireplace online can be frustrating, and we’ve experienced it first hand.  Most online retailers out there have outdated websites, hardly any guidance for selecting the right product, and mediocre customer service. That’s why we’re here.  We’re changing the game with tons of free content to help you find the perfect fireplace, a user-friendly contemporary website, and industry-leading, personalized customer service.

If you’re looking for somewhere to buy a fireplace or fire table online, you’re in luck. We are here to make that experience absolutely awesome, and we will stop at nothing less. We want you to be absolutely comfortable trusting us and buying from us.