Contact us

Getting in contact with us is easy, and we're here to help.

The best and fastest way to get help is Live Chat - you can access this by clicking the blue button at the bottom of your screen.

Live chat gives you immediate access to a Crackle Fireplaces representative, 7 days a week. You don't have to pick up the phone - you don't even have to stop browsing our site, and there's no wait time. We are here to help you find the perfect fireplace for your home. 

If you prefer to contact us via email, feel free to submit the contact form below, and we'll get back to you within 24 hours, guaranteed.

You can even snail mail us! Here's our address:

3736 Fallon Rd, Unit 341, Dublin, CA, 94568