At Crackle Fireplaces, we believe in the human connection of business and service. When working with a company that is passionate and knowledgeable about their products, excellent service comes naturally. Complementing a home or office with an electric fireplace is no small decision, and here at Crackle Fireplaces, we want to make that process easy and smooth. We center our work around our company core values: integrity, reliability, efficiency, and positivity. These values are the forces that drive our company.
To us, matching your space with the best fireplace is our priority. Our team works around the clock to design the fireplace of your dreams, not satisfied until we know a product is the perfect fit for the customer. While we design, we know there are still plenty of questions and concerns, so we are here to chat when you have questions. We understand and welcome discussions around electric fireplace features and benefits, measurements, sizing, and installation options. Your business is important to us and whether it be with a question or an order, your inquiry will always be treated with a sense of urgency. Positivity is one of our most important values. Designing a home can be stress-filled and tiresome, but we want to make it an exciting and fun time. We love what we do, and we want you to love what we do, too! Our customers will always be treated with a smile and will leave with an exceptional experience, guaranteed. We are real people who care about your buying experience. Your satisfaction is our motivation.
Our promise to you: unsurpassed service, an easy and intuitive online shopping experience, access to a hand-selected and full range of high-end products that you can be proud of, and, most importantly, peace of mind purchasing from a world-class American business.